Intellectual Property Policy

As a venue for artists, designers, and makers, Outlet Avenue takes intellectual property rights very seriously. We comply with intellectual property laws and industry best practices in order to maintain the integrity of our creative marketplace. This Intellectual Property Policy explains how we address allegations of infringement, how authorized parties can submit reports of infringement regarding content on our marketplace, and how Outlet Avenue sellers can respond when their listings or shops are affected by a report. For more information on use of Outlet Avenue’s intellectual property, including guidelines for the use of Outlet Avenue’s Trademarks and brand, please refer to Outlet Avenue’s Trademark Policy. This policy is a part of our Terms of Use.

1. Outlet Avenue's Role

Outlet Avenue is a marketplace comprised of individual third¬-party sellers who run their own shops, create their own policies, and are responsible for their inventory, shipments, and complying with the law. We provide a venue, but Outlet Avenue does not manufacture goods, hold inventory, or ship items on behalf of our sellers. The content uploaded on Outlet Avenue’s marketplace is generated by independent sellers who are not employees, agents, or representatives of Outlet Avenue. Sellers are responsible for ensuring they have all necessary rights to their content and that they are not infringing or violating any third party’s rights by posting it.

Outlet Avenue reserves the right to disable any listing, shop, or account that we believe violates our Terms of Use, including this Intellectual Property Policyor our Prohibited Items Policy. Outlet Avenue also reserves the right to take action against abusers of Outlet Avenue’s Intellectual Property Policy or our Terms of Use. 

Outlet Avenue can’t speak on behalf of intellectual property owners, nor is Outlet Avenue in a position to offer legal advice or make legal determinations whether a shop’s content infringes someone else’s intellectual property. Outlet Avenue will remove material cited for alleged intellectual property infringement when provided with a report that complies with our policies.

2. Reports of Intellectual Property Infringement

Outlet Avenue strives to respond quickly when we receive a report of intellectual property infringement that complies with our policies by removing or disabling access to the allegedly infringing material. When Outlet Avenue removes or disables access in response to a report, Outlet Avenue makes a reasonable attempt to contact the affected member, provide information about the report and removal, and, in cases of alleged copyright infringement, provide information about how to submit a counter notice. Outlet Avenue may also provide a copy of the infringement report, including the name and email address of the reporting party, to the affected member.

Please use Outlet Avenue’s Reporting Form to provide a report of alleged infringement to Outlet Avenue’s Designated Agent under the DMCA and for other intellectual property claims. Using the form is the fastest way for us to address your claim.

If you are not able to use the reporting form, please read more about our general requirements and DMCA Designated Agent here.

Outlet Avenue may request additional information before processing a report, such as identity verification of the reporting party or documentation regarding the claimed right. Outlet Avenue may reject reports of infringement or counter notices that contain information we believe is false, fraudulent, incomplete, or otherwise submitted in bad faith. Outlet Avenue also reserves the right to take action against abusers of this policy.

3. Counter Notice

In accordance with the Digital Millennium Copyright Act (DMCA), Outlet Avenue accepts counter notices for copyright infringement reports only. When Outlet Avenue receives a DMCA counter notice, we will provide a copy of the counter notice to the original complaining party. The removed material may be replaced or access to it may be restored 10 business days after the counter notice is processed, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Outlet Avenue of this action. Read more about DMCA notices, counter notices, and requirements here.

4. Repeat Infringement

Outlet Avenue terminates selling privileges of members who are subject to repeat or multiple notices of intellectual property infringement in appropriate circumstances and at Outlet Avenue’s discretion. If we believe a member has attempted to open a new shop after termination of the initial account, we reserve the right to refuse all services to that member. These actions apply to any accounts we believe are associated with or operated by the affected member. Per our Terms of Use, Outlet Avenue reserves the right to terminate account privileges at any time, for any reason, and without advance notice.

5. Withdrawals

Outlet Avenue only accepts withdrawals of infringement reports directly from the intellectual property owner or authorized representative who submitted the claim. The withdrawal must clearly state that it is a formal withdrawal and sufficiently identify the member and/or material (such as by providing the username, shop name, and Outlet Avenue listing URLs).

Once Outlet Avenue receives a formal withdrawal of an infringement report, Outlet Avenue makes reasonable attempts to contact both parties involved to confirm receipt from the party submitting the withdrawal and to inform the member affected by the withdrawal. Please note that infringement matters are reviewed on a case-by-case basis, and withdrawals do not guarantee changes to a member’s shop status.

6. Resources

If material was removed from your shop due to a report of infringement, or if you would like to learn more about intellectual property issues in general, please refer to the following information: